ccc444 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data ccc444 collects, why we collect it, how it is stored and protected, and what rights you hold over your own information.

Last updated: 1 January 2026

Introduction

ℹ️ Scope: This Policy covers personal data relating to individual players and website visitors only. It does not cover data relating to our corporate partners, payment processors, or game providers, who each maintain their own separate privacy notices.

Privacy at a Glance

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Data We Collect

We collect personal identification data (name, date of birth, address), contact details (email), payment information, device and browser data, and records of your activity on the Platform — including bets placed, games played, and transactions processed.

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Why We Collect It

Personal data is collected to verify your identity, operate your account, process deposits and withdrawals, comply with anti-money laundering obligations, deliver customer support, and improve the Platform experience. We do not collect data for purposes unrelated to these core functions.

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How We Protect It

ccc444 uses industry-standard SSL/TLS encryption for all data in transit and applies access controls, encrypted storage, and regular security audits for data at rest. Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis.

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Who We Share It With

ccc444 does not sell your personal data to third parties. Data is shared only with trusted service providers (such as payment processors and KYC verification services) who are contractually bound to handle it confidentially, and with law enforcement where legally required.

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How Long We Keep It

We retain personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations — typically five years for financial transaction records and KYC documents. Data no longer needed for these purposes is securely deleted.

Your Rights

You have the right to access, correct, or request deletion of your personal data, to restrict or object to certain processing, and to request a portable copy of data you have provided to us. Submit any data rights request to [email protected] and we will respond within 30 days.

Data We Collect

Section 1.1

Registration & Identity Data

When you create a ccc444 account, we collect your full legal name, date of birth, gender, residential address, email address, and a username of your choosing. This information is required to open and maintain your account and to verify that you meet the minimum age requirement of 21 years.

Section 1.2

KYC Verification Documents

As part of our Know Your Customer (KYC) programme, we may collect copies of government-issued identity documents such as your National Identity Card (NID) or passport, proof of address documents, and payment method verification materials. These documents are processed solely for identity and fraud prevention purposes.

Section 1.3

Financial & Transaction Data

We record all deposits, withdrawals, bonus credits, and bet settlements associated with your account. This includes the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank), transaction amounts in Bangladeshi Taka (BDT / ৳), timestamps, and reference numbers. We do not store full payment account credentials; only the details necessary to process and reconcile transactions are retained.

Section 1.4

Technical & Usage Data

When you visit the Platform, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type, referring URL, pages visited, session duration, and clickstream data. This information helps us maintain platform security, diagnose technical issues, and understand how players interact with the site.

Section 1.5

Communications Data

When you contact our customer support team by email or live chat, we retain a record of the communication including your name, contact details, and the content of the exchange. This allows us to handle your query effectively and to maintain an accurate service history for your account.

Section 1.6

Cookies & Tracking Technologies

ccc444 uses cookies and similar technologies to maintain your session, remember your preferences, and gather anonymised analytics data. Strictly necessary cookies are essential for the Platform to function and cannot be disabled. Analytics cookies help us understand usage patterns so we can improve the service. You may adjust non-essential cookie preferences through your browser settings, though doing so may affect certain Platform features.

How We Use Your Data

Account Operation

To create and maintain your ccc444 account, authenticate logins, process deposits and withdrawals, settle bets, and deliver the full range of Platform services.

Identity Verification & Fraud Prevention

To verify your identity through KYC checks, detect and prevent fraudulent activity, money laundering, and underage gambling, and to comply with applicable anti-money laundering (AML) obligations.

Responsible Gaming

To monitor gambling patterns, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may be at risk of problem gambling so that appropriate support can be offered.

Customer Support

To respond to your enquiries, resolve disputes, process complaints, and maintain an accurate service history for your account.

Legal & Regulatory Compliance

To fulfil our legal obligations, respond to lawful requests from competent authorities, and maintain financial records for the periods required by applicable law.

Platform Security & Improvement

To monitor for security threats, diagnose technical issues, conduct anonymised analytics, and develop improvements to the Platform's features and user experience.

Promotional Communications

Where you have opted in, to send you relevant promotions, bonus offers, and news about ccc444 cricket betting and casino products. You may opt out of marketing communications at any time by contacting [email protected].

Data Sharing & Third Parties

Section 3.1

Payment & Banking Partners

To process your deposits and withdrawals, we share the minimum necessary transaction data with our payment partners including bKash, Nagad, Rocket, Upay, and our partnered banks. These partners operate under their own privacy notices and are contractually bound to handle data only for the purpose of processing your transaction.

Section 3.2

KYC & Identity Verification Providers

We work with third-party KYC and identity verification service providers to validate the identity documents you submit. These providers process your documents solely on our behalf and are prohibited from using your data for any independent purpose.

Section 3.3

Game Studio Providers

Games on the ccc444 Platform are supplied by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session data for the purpose of delivering and maintaining their games. No personal identification data is passed to game studios without your explicit consent.

Section 3.4

Law Enforcement & Legal Authorities

ccc444 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by a lawful order or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or other criminal activity. We will notify you of any such disclosure unless legally prohibited from doing so.

Section 3.5

Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of the ccc444 business, personal data held by the Company may be transferred to the relevant successor entity as part of that transaction. You will be notified in advance of any such transfer and of any changes to this Policy that may result from it.

Data Retention

Account & Registration Data

Retained for the lifetime of your active account and for a minimum of five years following account closure, to satisfy AML and financial record-keeping requirements.

KYC Documents

Retained for five years after submission or after account closure, whichever is later, in line with standard AML compliance requirements.

Financial Transaction Records

Retained for a minimum of five years following each transaction, as required for financial audit and regulatory purposes.

Customer Support Communications

Retained for three years following resolution of the relevant query or dispute, to support ongoing service quality and dispute resolution.

Technical & Log Data

Retained for up to 12 months for security monitoring and diagnostic purposes, after which it is anonymised or deleted.

Your Data Rights

Right 1

Right of Access

You have the right to request a copy of the personal data ccc444 holds about you, along with information about why it is held and how it is processed. We will provide this in a clear, readable format free of charge.

Right 2

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Please notify us promptly of any changes to your personal details to help us maintain accurate records.

Right 3

Right to Erasure

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where you object to processing and there are no overriding legitimate grounds. Erasure requests are subject to our legal retention obligations.

Right 4

Right to Restrict Processing

You may ask us to suspend the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested or while an objection to processing is being assessed.

Right 5

Right to Data Portability

Where processing is based on your consent and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, machine-readable format and to have it transmitted to another controller where technically feasible.

Right 6

Right to Withdraw Consent

Where ccc444 processes your data on the basis of consent — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Contact [email protected] to opt out of any consent-based processing.

Security Measures

🔑 Important: ccc444 staff will never contact you asking for your password, PIN, or full payment account details. If you receive such a request, treat it as fraudulent and report it to us immediately.

Cookies Policy

Strictly Necessary Cookies

Essential for Platform operation — maintaining your login session, enabling secure transactions, and preventing cross-site request forgery. These cannot be disabled without impairing core functionality.

Functional Cookies

Used to remember your language preference, display settings, and other personalisation choices. Disabling these may result in a less personalised experience but will not prevent access to core services.

Analytics Cookies

Collect anonymised data about how players navigate the Platform — pages visited, time spent, and features used. This helps ccc444 identify areas for improvement. No personally identifiable information is captured in analytics cookies.

Policy Updates

Contact & Data Enquiries

📧 Data Enquiries: [email protected]
Please include your registered username and a brief description of your request. Do not include your account password or payment PIN in any correspondence.

Explore ccc444

Now that you know how we protect your data, head back to the Platform and enjoy cricket betting, live casino, and slots — safely and securely.

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